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Return Policies of 15 Fashion Retailers: Days, Fees and In-Store Returns

Comparisons, Shopping Guides Published:

Checked on 2 November 2026: compiled with AI from the official sites listed in the sources, each figure confirmed by two separate searches of the official site or on the page itself, and read by our editor before publication; every month the figures are checked again, automatically. Rules and prices change; the official site always has the last word.

How long do you have to send clothes back, and does it cost anything? Below are the return windows, mail return fees and in-store returns of 15 fashion retailers for orders on their US sites, each read on the retailer’s own site on 2 November 2026.

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Written with AI from the sources listed at the end.

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A dash means the figure was not confirmed on the official site on the date checked.
Return Policies of 15 Fashion Retailers (checked 2 November 2026)
RetailerReturn window (days)Mail return fee ($)Online orders back in store
Zara30–Yes
H&M305.99Yes
Uniqlo307–
Mango30–Yes
ASOS284.95–
Shein306.99Yes
Nordstrom–0Yes
Gap306Yes
Old Navy30–Yes
Levi’s307.5Yes
Nike60–Yes
Lululemon300Yes
J.Crew307.5Yes
Macy’s309.99Yes
Abercrombie & Fitch307Yes

How to use this table

  • The window usually starts when the order is delivered, not when you place it.
  • Returning in store is free almost everywhere and refunds faster than mail.
  • Keep tags on and the receipt or order email until you are sure: worn or washed items are usually refused.

Before you rely on it

  • Sale items, swimwear and underwear often have stricter rules; holiday purchases often get longer windows.
  • Policies change: the date each row was checked is in the sources.

Sources